Category: Catering

International Women’s Day: Celebrating the Women of Angel Hill Food Co.

Posted on by Kelsie Button

Angel Hill Food Co. colleagues support customers in busy kitchens, hospitality spaces and workplace restaurants every day. Their work requires skill, resilience and care. It creates environments where food brings people together and where customers and communities feel welcome.

This International Women’s Day, we are recognising the women across our catering teams who contribute to our success, develop others and lead with confidence.

International Women’s Day is a chance to recognise the contribution women make across our industry.

Across Angel Hill Food Co, many of our kitchens and teams are led and supported by talented women who help deliver a service that schools and students rely on every day. Their professionalism, care and commitment shape the experience our customers see.

When colleagues feel respected, supported and empowered to grow, it strengthens our teams and helps us deliver the best outcomes for the communities we serve.

Henry Watts, Managing Director, Angel Hill Food Co.

Jennifer Brown, Catering Manager

What inspired your career in catering?

For Jennifer, it started with a love of food and the way it brings people together. That sense of connection became the foundation of her career.

As she progressed, learning from others played a key role. Different roles, constructive feedback and strong working relationships shaped her development. She believes you only get out what you put in, and that mindset has guided her growth into a leadership role.

How have you supported others, and how has that helped you grow?

Jennifer leads by example. Supporting colleagues has strengthened her communication skills and patience, particularly when working with different personalities.

She finds it rewarding to see others succeed. Sharing knowledge and helping colleagues build confidence has sharpened her leadership skills in return.

How does investing in people create stronger teams?

“I believe that giving time and encouragement builds trust. When colleagues feel listened to and valued, they gain confidence. That confidence creates a positive working environment where people feel supported and empowered, leading to stronger teamwork and better outcomes for customers.”

Angela Urwin, Operations Director for Catering

What inspired your career in catering?

Angela’s interest began at home, baking with her mother. A Saturday job as a waitress strengthened her ambition. Watching chefs at work, she decided to follow that path.

She began college at 16, gaining City and Guilds qualifications alongside specialist training in cake decoration and confectionery finishing. Early hotel roles required resilience and confidence while working in male-dominated kitchens. She adapted and progressed through bakery roles, Chef Manager positions, larger contracts and operations leadership.

Fourteen years ago, she became Operations Director, a position she continues to hold. She credits hard work, courage and taking ownership of her development for her progression.

How have you supported others, and how has that helped you grow?

Angela coaches her teams to strengthen financial awareness, deliver KPIs and support sustainable performance.

She encourages colleagues to build their profiles and take responsibility for their development. In her view, leaders are only as strong as the teams around them. Investing in others strengthens the whole business.

How does investing in people create stronger teams?

“I promote freedom within a clear framework, encouraging colleagues to be brave, take ownership and learn from experience, with guidance in place. Training and coaching build confidence and resilience, leading to stronger collective performance and improved outcomes for customers.”

Angela Urwin, Operations Director

Jennifer Brown, Catering Manager

Hannah Parish, Nutritionist

What inspired your career in nutrition, and were there any female inspirations?

Hannah’s interest in nutrition began from a personal perspective. While strength training and running, she wanted to understand how to fuel performance and support long-term health. That curiosity developed into a career.

As her knowledge grew, she became increasingly aware of the amount of conflicting and unqualified advice in the nutrition space. She chose to pursue formal education so she could rely on evidence-based practice and help others navigate the “food noise” with clarity and confidence.

She draws inspiration from women such as Dr Emily Prpa, Dr Faye Bates, Dr Hazel Wallace, Sophie Waplington and Sophie Gastman. Their clear communication, science-led approach and focus on female health have shaped her own practice: inclusive, practical and grounded in evidence.

What have you given to others that has helped you grow?

Hannah joined Angel Hill a year ago alongside Amy Teichman. Together, they have strengthened and refined the nutrition offer across sectors, aligning concepts with current research and making resources more accessible for site teams.

This was her first nutrition role within catering. Through collaboration and mentoring, she has progressed from Associate Registered Nutritionist to Registered Nutritionist, building confidence in communication and inclusive practice. The experience has supported her growth in both capability and leadership.

How does giving time and encouragement create stronger outcomes?

Hannah believes trust is essential. When teams feel supported rather than judged, they are more open to embedding nutrition into their food offer.

“By focusing on small, meaningful changes and building strong relationships with kitchen teams, confidence grows. Sites take ownership, use resources independently and engage more deeply.”

That collaboration creates sustainable impact and brings nutrition to life in a way that feels practical and achievable for every team.

Chris Ince, Chef Director

From your perspective in leadership, how do female chefs, managers and site teams strengthen our performance and culture?

Diversity strengthens performance in every workplace, and catering is no different. Drawing from the widest pool of talent brings different experiences and perspectives into decision-making and service delivery, reducing blind spots and improving outcomes.

Strong female representation allows the business to benefit from outstanding craft and management capability. Women chefs and managers are fundamental to the catering operation, contributing to diverse teams that reflect the customers and communities we serve.

The theme this year is Give to Gain. How does investment in women’s development benefit the wider business?

Investing in women’s career development supports the long-term success of the business. Catering operates in highly competitive sectors, and strong teams require the best people in operational roles.

Clear development pathways create higher-calibre teams with a wider range of experiences and viewpoints. This strengthens working environments and improves outcomes for customers. Businesses that actively support women’s careers also strengthen their reputation and attract talented people across the market.

What responsibility do senior leaders have in creating opportunities for women to progress in operational roles?

Senior leaders have a responsibility to create the conditions where women are encouraged to take opportunities and supported to succeed.

Flexibility plays an important role. Many women face difficult choices when balancing career development with family life. Flexible working arrangements, job sharing, phased responsibility or regional roles closer to home can help colleagues continue developing their careers while managing personal commitments.

Thoughtful leadership and practical support can unlock significant potential across the workforce and strengthen both culture and productivity.

Chris Ince, Chef Director

Hannah Parish, Nutritionist

Award-Winning Chefs: A Look Back at Andre Alto’s LACA Grab ‘N’ Go Challenge Victory

Posted on by Natalie Redington
Angel Hill Food Co. delivers innovative catering for education, led by talented chefs who understand what students want to eat and how school kitchens operate. That expertise was recognised nationally in 2025 when Angel Hill chef Andre Alto was crowned LACA Grab ‘N’ Go Challenge Champion at the LACA Main Event in Birmingham.
In the national final, Andre competed against two of the UK’s top chefs and impressed judges with his Longganisa Rice Burger, inspired by his Filipino heritage. The burger met the brief for a practical, appealing meal for students on the go, standing out for its flavour, texture, originality, and visual appeal.
The competition celebrates innovation in education foodservice, and Andre’s win highlights the creativity and skill present in school kitchens across the UK.

Driving Positive Change for a New Catering Contract

Andre joined Angel Hill Food Co. during the launch of a new catering contract. Initially, the service faced challenges such as high food costs, food waste, limited student engagement, and service delays. Quickly, Andre implemented practical improvements, including collaborating with suppliers, reducing waste and improving efficiency.
To drive student engagement, Andre launched a calendar of theme days and new menu items, including the popular “Build Your Own Burrito” days, which helped create a more vibrant dining environment. He empowered the kitchen team by recognising individual strengths and giving colleagues more ownership of their sections. This improved service times and raised the quality standard. Within a year, the daily uplift increased by 15%.
Andre also reduced disposable packaging by shifting to plated service where possible. This supported waste reduction and aligned with both Angel Hill Food Co. and the customer’s sustainability goals.

Talent That Strengthens Education Catering

Andre’s achievements have been recognised across the sector. In addition to his LACA victory, he was a finalist in the 2024 StrEAT Food Awards.
Andre said:
“Competitions push you to think differently about food in schools. It’s about creating something pupils enjoy while making sure it works in a busy kitchen.”
Chris Ince, Angel Hill Food Co. Chef Director, said:
“Andre’s achievement reflects the dedication and creativity we see across our kitchens every day. Our chefs bring skill, passion, and fresh ideas that help schools create positive dining experiences for students.”
Andre recently discussed his competition journey and its impact on his career with SchoolGrid.
Angel Hill Food Co. chefs drive innovation in education catering, combining culinary creativity with practical solutions for busy schools. Above all, this ensures students enjoy nutritious, engaging meals every day. For the love of food.
Read the full interview with SchoolGrid here.

Q&A with Jennifer Brown, Catering Manager at Sarum Academy

Posted on by Kelsie Button

Jennifer Brown has dedicated more than a decade to supporting students and the wider community through her work in school catering. Her career has taken her from pubs and hotels to chalets, delis and seasonal work, eventually leading her to Sarum Academy, where she now manages a close-knit team committed to creating a warm, welcoming environment for pupils every day. In this conversation, Jennifer speaks about her journey, her passion for food, and the importance of supporting young people through nutritious, reliable meals.

Tell me a bit about yourself, your role and what led you here.

My name is Jennifer Brown and I work at Sarum Academy in Salisbury. I have an amazing team of four. I’ve worked in all sorts of places over the years, mainly pubs, and I previously managed pubs before moving into seasonal work. I’ve worked in chalets, hotels, delis, anything food related really. I’ve been in the food industry since leaving college.

When I had my children, the hours in pubs became difficult, so joining Sarum Academy fitted my life perfectly. That was ten years ago and I’ve been with the company ever since, with almost the same team the whole time. We all get on well, and that makes a real difference. We also supported a satellite school, Springfields, which we used to provide food for.

You’ve also been involved in community work. Can you talk about that?

Yes, through our work with Springfields we were approached by Salisbury District Council to support an OAP lunch club. We supplied meals every Thursday and did Christmas lunches for the elderly. My team have always backed me in things like this. I also took part in the Culinary Classroom and later led a Game Workshop, which was special for me. It felt like coming full circle, going from being the one learning to being the one giving something back.

Was there anything early in your life that made you want to work in catering?

My grandmother was a huge influence. She grew up in an era where you had to be thrifty and she was an amazing cook. She made everything from scratch, including pickles and preserves. I learned so much from watching and helping her. It made going into food feel very natural.

Pupils eating lunch

What has evolved for you over that time and what keeps you passionate about the job over the time you’ve been here?

Winning SCOTY was a big moment because I had entered for four years before finally winning. But the real learning came from understanding the value of school meals. I didn’t realise how many children rely on school for their main meal of the day. It opened my eyes.

Kids need good food to learn, concentrate and get through exams. There are children who arrive without breakfast or who may not have had dinner the night before. COVID made that even clearer. What we do matters, and we are not just “dinner ladies”. We’re helping children achieve their best.

You’ve won several awards. How has that recognition shaped you?

I still work closely with LACA and I’m currently their treasurer. It gives me a strong network of people to learn from. I’ve represented school meals at the House of Commons, taken part in Salon Culinaire where I won bronze, and won Dish of the Year at the Food Co. competition.

Culinary Classroom really started it all. It encouraged me to compete, which pushed me to grow, and eventually led to SCOTY. That programme is brilliant for developing people and helping you see what you’re capable of.

What sets your team apart within the catering industry?

We’re a very close team. My colleagues know every child by name and we all genuinely care. We may not have the biggest budget, but we work creatively and make things look great with what we have. We run theme days, workshops and always try to make food fun.

One project I’m particularly proud of is Cook Together, Eat Together, run with the council. We invited families without a dining table at home to come in, cook a meal with us, learn the recipes, and then take home a hamper of ingredients. We dressed the tables beautifully so families could enjoy a meal together, maybe for the first time in a long time. That’s what sets us apart. We genuinely care about the children and their families.

What has been one of the most rewarding moments of your career?

SCOTY has to be the biggest one. Winning it with my husband sitting next to me was incredible. I also cherish the bronze at Salon Culinaire because that was against chefs from across the whole industry. But SCOTY is the highlight.

Looking ahead, what goals or ideas are you excited about for next year?

I’d like to do more workshops and more theatre cooking with the students. I also want to keep developing the dish I entered before and see if I can push it from bronze to silver. I’m grateful to everyone who has supported me: Matt and Rob, my team, Sarum Academy and the programmes that encouraged me to learn and grow. Without their encouragement, none of this would have happened.

Jennifer’s work reflects the heart of OCS’s mission to make people and places the best they can be. Her commitment to students, families and the wider community shows the difference that caring, skilled colleagues can make every day. Through her leadership, creativity and passion for food, she continues to support young people and help create an environment where everyone has the opportunity to thrive.

For the Love of Food: Q&A with Henry Watts on the vision behind Angel Hill Food Co.

Posted on by Andrew Leedham
Following the launch of the refreshed brand, we spoke with Henry Watts, Managing Director for Angel Hill Food Co. about the thinking behind the relaunch, what customers and colleagues can expect, and why food and the people who prepare it sit at the heart of the vision.

What inspired the relaunch of Angel Hill Food Co.?

Angel Hill Food Co. sits on strong foundations, but it reached a natural moment of change. The business OCS acquired in 2012 had served the B&I market well for many years, but the brand no longer reflected where the offer had grown to or where it was heading.

The Angel Hill name itself is rooted in heritage. It comes from Bury St Edmunds, where the Servest business, a forerunner of OCS, began. Angel Hill is the street where that story started, being one of the oldest food markets in the country and a centre of culinary excellence and exploration. The relaunch reconnects the catering offer to its origin, while giving it a clearer, more contemporary identity that reflects the quality of food and service now being delivered.

What will customers notice first about the new brand?

The most important change is not visual; it is experiential. Food is centre stage. Angel Hill Food Co. is about fresh ingredients, freshly prepared food, and menus that change and evolve.

Food plays a much wider role in people’s lives than simply sustenance. It brings people together, marks occasions, reflects culture, and creates moments of connection. That belief underpins the strapline ‘For the Love of Food’. It is a simple expression of why the offer exists and of the teams that deliver every day.

Customers should see food that looks appealing, tastes good, and is prepared with care, using responsibly sourced ingredients. The branding supports that story, but the proof sits on the counter.

How important are people in bringing the brand to life?

People are fundamental. Frontline colleagues are the face of the business. They interact with customers every day, they understand local preferences, and they shape the experience far more than any brand asset ever could.

The focus is always on having the right people in place. When colleagues share the right values, skills can be taught, and knowledge can be developed. That means investing in training, support, and the tools that make it easier to deliver great food and great service.

There is a simple truth behind the model. Great food leads to happy customers. Happy customers lead to strong customer relationships. None of that happens without colleagues who care about what they do.

How are teams empowered while maintaining consistency and safety?

Food safety and allergens are non-negotiable. Those standards create clear boundaries. Within them, colleagues are trusted to apply their local knowledge.

What works in Scotland may not work in Cornwall. Preferences vary by region, site, and customer group. Teams understand that detail better than anyone and are encouraged to adapt menus within agreed frameworks. That balance between consistency and empowerment is essential to delivering a safe, relevant, and engaging food offer.

What makes Angel Hill Food Co. different in a crowded catering market?

Angel Hill Food Co. benefits from being part of OCS while retaining the agility of a specialist catering business. That combination matters.

The business operates with the flexibility and responsiveness often associated with smaller operators, while drawing on the scale, resources, and support of a wider facilities management group. This allows Angel Hill Food Co. to work successfully as a standalone catering partner or as part of a broader, integrated offer.

For customers, it means access to a catering brand that feels personal and focused, but is backed by resilience, governance, and long-term capability.

What do you want customers and colleagues to feel when they experience the brand?

For customers, the experience should feel personal. Catering is the one service on-site people actively choose and pay for, which makes quality and value highly visible.

When people see the Angel Hill Food Co. name, they should associate it with fresh food, great service and food crafted with care and purpose. That means menus shaped with nutrition in mind – not as an add-on, but as part of how food supports people through their day, whether they’re working, learning or delivering essential services.

For colleagues, the brand should feel inclusive and supportive. Investment in training, development, and tools helps teams feel included in a greater entity, even when they are geographically distant from the head office. That sense of being part of a team directly influences consistency and pride in delivery.

How will the brand continue to develop over time?

Consistency matters as much as creativity. The ambition is not to have peaks and troughs, but to deliver a steadily improving service. New concepts, chef development, and menu evolution are all part of that journey, designed to keep customers engaged day after day.

Feedback from sites already shows growing confidence in the offer and stronger customer response. That momentum comes from clarity of purpose and having the right people delivering it. Retaining existing partnerships and earning new ones flows naturally from doing the basics well, every day.

Angel Hill Food Co.’s relaunch is about reaffirming a simple idea: when food is prepared with care by people who are supported and trusted, it creates better experiences for everyone.

For the Love of Food: Celebrating Our Chefs on International Chef’s Day

Posted on by Andrew Leedham

Honouring the Passion, Creativity and Journeys Behind the Food We Serve Every Day

Every October 20th, kitchens across the globe mark International Chef’s Day, an annual celebration of the creativity, passion and dedication that chefs bring to their craft. First established in 2004 by the late Chef Dr. Bill Gallagher to honour the culinary profession and inspire future generations, International Chef’s Day is a global moment to recognise the people behind the plates – the professionals who transform everyday ingredients into memorable meals. 

We believe great food is more than just sustenance – it is connection, culture, and creativity brought to life through skill, curiosity and heart. This year’s International Chef’s Day gave us a chance to reflect on the stories and journeys of our own chefs whose passion fuels everything we do.

Passion That Started at Home

For many chefs, the joy of cooking begins long before formal training or professional accolades. For Chef Daisy Smith, it was family that sparked that flame.

“My love for food all came from my dad,” Daisy recalls. “He had me cooking with him from about three years old. He’s definitely my biggest inspiration and one of the reasons I wanted to get into catering in the first place.” Growing up, Daisy learned more than just recipes – she learned the rhythm of family kitchens, the joy of shared meals, and the creative freedom that comes with trying new flavours.

That early inspiration eventually became Daisy’s career. Today she brings that same warmth and adventurous spirit into her work, creating dishes that are rich in flavour and connection. Her story – from helping in the kitchen as a child to thriving as a professional chef – was shared as part of our TRUE Story series, where she highlighted how Angel Hill Food Co. has supported her growth and nurtured her talent.

Culinary Classroom

Daisy Smith – Chef, Business & Industry

Shannon Talbot-Bennett – Chef, Business & Industry

A Global Palette and Confidence on the Plate

For Shannon Talbot-Bennett, cooking is both a cultural expression and a way of connecting communities. Originally from South Africa, Shannon’s culinary journey began around barbecues with her family – a space where food was both celebration and tradition.

“Food was always part of how we connected,” she says. “Back home it was about outdoor cooking, shared meals and learning different ways of preparing food. Moving to the UK opened up even more opportunities to explore new cuisines and techniques.”

Shannon’s passion and skill have translated into experiences that blend her roots with a modern, global approach to food. Her achievements, including recognition at major food awards, reflect both confidence on the plate and a dedication to continuous culinary growth.

Tradition Meets Innovation

Chef Andre Alto brings a different perspective to the kitchen – one that marries tradition with innovation. For Andre, food was woven into family life from a young age, thanks to a household that valued curiosity at the table and encouraged trying everything placed in front of him.

“My mother and family were my first teachers,” Andre explains. “We were always encouraged to try new things. That curiosity has stayed with me throughout my career.”

Today, Andre channels that same spirit into his role as a Catering Manager, where he has transformed school kitchens into hubs of nutritional excellence and efficiency. His approach balances classic technique with thoughtful innovation, proving that great food can be both familiar and forward-looking.

Andre Alto – Chef, Education

Our Culinary Classroom 2024/2025 cohort

For the Love of Food

We believe that every dish our chefs craft carries meaning. Speaks to culture, memory, aspiration and care. From large-scale plated services to everyday meals in workplace dining spaces, our chefs bring joy and connection to every table they serve.

International Chef’s Day is more than a date on the calendar. It’s a reminder of the passion that shapes the food experience every day of the year. It’s a moment to celebrate those whose creativity elevates what we eat and enriches how we live.

To all the chefs – in our kitchens, in our communities and around the world – Happy International Chef’s Day. Thank you for your dedication, your stories, and the love you bring to food.