Privacy Notice
Purpose and Scope
Angel Hill Food Co respects the privacy of everyone who visits our website or contacts us.
This Privacy Notice explains:
- what personal information we collect
- how we use and process that information
- the legal basis for processing it
- who it may be shared with
- how it is stored and protected
This notice applies to all visitors to the Angel Hill Food Co website and to any individual who provides personal information to us through the website.
Angel Hill Food Co is part of the OCS Group. Certain services that support this website may therefore be provided by OCS Group companies.
For the purposes of data protection legislation, the data controller responsible for personal data collected through this website is:
Angel Hill Food Co
OCS Group UK Limited
New Century House
The Havens
Ipswich
IP3 9SJ
If you have questions about how personal information is handled, please contact:
Compliance and Accountability
This Privacy Notice may be updated from time to time to reflect changes in legal requirements or our business operations.
The most recent version will always be available on this page. Visitors are encouraged to review this notice periodically to stay informed about how personal information is handled.
Information Collection
We may collect and use the following types of personal information when you interact with the Angel Hill Food Co website.
Personal details you provide
When submitting enquiries or contacting us, we may collect:
- name
- job title
- company name
- email address
- telephone number
- information included in messages or enquiry forms
Website usage information
When you visit the website we may automatically collect certain technical information, including:
- IP address
- browser type and device information
- pages visited and time spent on the website
- referring website addresses
- website interaction data collected through cookies or analytics technologies
Further information about cookies is available in our Cookie Policy.
Sources of Personal Information
In most cases personal information is collected directly from you when you:
- complete a contact form
- request information about our services
- communicate with us through the website
In limited circumstances we may receive personal information from third parties such as publicly available sources or business partners.
Special Categories of Personal Data
The Angel Hill Food Co website is not intended to collect special category personal data.
If such information is inadvertently provided, it will only be processed where permitted by applicable data protection legislation.
Use of Your Personal Information
Personal information may be used for the following purposes:
- responding to enquiries submitted through the website
- providing information about our services
- managing relationships with customers and partners
- improving the functionality and performance of the website
- analysing website usage to improve user experience
- complying with legal or regulatory obligations
- establishing or defending legal rights
Legal Bases for Personal Information Use
Under data protection legislation we must have a lawful basis for processing personal information.
The lawful bases relied upon include:
Legitimate interests
Processing is necessary for our legitimate interests in operating our website, responding to enquiries and improving our services.
Consent
Where required by law, we rely on your consent for specific activities such as optional cookies or marketing communications.
Legal obligations
Processing may be necessary to comply with legal or regulatory obligations.
Disclosure of Personal Information to Group Companies
Angel Hill Food Co may share personal information with other companies within the OCS Group where necessary for legitimate business purposes.
These purposes may include:
- website hosting and technology services
- internal administration
- IT support and security
- business management and reporting
Access to personal information is restricted to authorised individuals who require it to perform their duties.
Disclosure of Personal Information to Third Parties
We may share personal information with trusted third parties who support the operation of the website or our business activities.
These may include:
- website hosting providers
- analytics and technology providers
- cloud service providers
- professional advisers such as legal or accounting firms
Personal information may also be disclosed where required to comply with legal obligations or lawful requests from regulatory authorities.
Transfers of Information Outside the UK
In some circumstances personal information may be transferred outside the United Kingdom.
Where this occurs, appropriate safeguards are implemented to ensure personal information remains protected in accordance with applicable data protection legislation.
Restriction on Use of Personal Information by Recipients
Any third parties who process personal information on our behalf are required to use that information only for the services they provide and to maintain appropriate security measures.
Security
Angel Hill Food Co takes appropriate organisational and technical measures to protect personal information from loss, misuse, unauthorised access or disclosure.
These measures may include:
- secure hosting environments
- encryption and password protection
- restricted system access
- internal security procedures
While reasonable precautions are taken, transmission of information over the internet cannot be guaranteed to be completely secure.
Your Rights
Under data protection legislation you have rights regarding your personal information.
These include the right to:
- request access to personal information we hold about you
- request correction of inaccurate or incomplete information
- request deletion of personal information where appropriate
- restrict processing in certain circumstances
- object to processing based on legitimate interests
- request transfer of your personal information to another organisation
Requests regarding personal information can be submitted to:
Retention of Personal Information
Personal information will be retained only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal requirements.
Retention periods vary depending on the nature of the information and the purpose for which it is processed.
Third Party Websites
This website may include links to third party websites.
These websites operate independently and have their own privacy policies. Angel Hill Food Co does not accept responsibility for the privacy practices of these external websites.
Further Questions or Making a Complaint
If you have questions about this Privacy Notice or how personal information is handled, please contact:
Data Protection Team
dataprotection@ocs.com
Angel Hill Food Co
OCS Group UK Limited
New Century House
The Havens
Ipswich
IP3 9SJ
If you are not satisfied with the response you receive, you have the right to lodge a complaint with the UK data protection authority:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113